Need Help Choosing The Best Mattress For Your Sleep?
Need to speak to our support team directly? We’d love to hear from you! Call us at +1 (800) 430-8380.
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For queries about any Puffy mattresses or products, we’re always here to assist. Click here to begin.
Whatever your question, we’ve got the answer. For further help, you can email us here.
Our team is ready to help improve your sleep. Text Puffy1 to +1 (833) 221-2331 for offers.
We’re available between 6:30 AM - 8:00 PM PST Monday-Friday, and 8:00 AM - 5:00 PM PST Saturday-Sunday. Need a quick answer? Head over to our FAQs for more information.
101-Night Sleep Trial
Try it risk-free, and if you aren't in love, you'll get a full refund.
We guarantee Puffy for as long as you own the mattress.
It's America's Mattress
American innovation, universal comfort. Every part of the Puffy Mattress is proudly made in the USA.
Our sleep experts are with you every step of the way to answer any questions you may have.
Free Shipping & Returns
Get free shipping with every single luxurious Puffy product.
Made For All Sleeper Types
Our mattresses are designed to meet the needs of every sleeper.
What is the difference between Puffy mattresses?
Puffy Mattress is cooling and comfortable with a medium-firm feel. It’s got 5 layers and is 10” thick.
Puffy Lux Hybrid Mattress (most popular) is highly breathable and airy with targeted spinal alignment and a luxurious medium-plush feel. It’s got 6 layers and is 12” thick.
Puffy Royal Hybrid Mattress is infused with cooling beads to reduce heat retention and has premium zoned full-body support that adapts as you move. Plus an ultra-plush feel with a deluxe cover. It’s got 7 layers and is 14” thick.
Are the foams in the mattresses CertiPUR-US® certified?
Yes! All Puffy mattress foams are CertiPUR-US® certified and independently tested for quality. CertiPUR-US® approved foams give consumers peace of mind that they are made without ozone depleters, PBDEs, TDCPP or TCEP flame retardants, mercury, lead and other heavy metals, formaldehyde, and phthalates. Puffy mattress foams also have low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).
What are the dimensions and weight of the Puffy mattresses?
Puffy mattresses are available in all standard US mattress sizes. See a comprehensive breakdown of Puffy dimensions and weights here.
What is the weight capacity of the Puffy Mattresses?
Our mattresses are designed for people of all shapes and sizes. As a guide, twin, twin xl, and full-size mattresses can easily hold 350 lbs. Dual sleeping sizes such as queen, king, and California king can hold 350 lbs per side of the mattress.
What type of base or foundation can we place the Puffy on?
Our mattresses can be placed on most surfaces!
Box springs - if you currently have a box spring that's in good condition, or are planning to get a new one to add some more give to the mattress, go for it!
Slatted frames - just make sure the slats are no more than 4 inches apart!
Platform & adjustable bases - find comfort using your Puffy on any solid or adjustable base!
Floor - if you have a minimalist room design, the Puffy will even work perfectly on the floor!
How does your return policy work with the 101-night sleep trial?
If you are not satisfied with your Puffy Mattress, you can return it within 101 nights and get a full refund of the purchase price. We’ll schedule the mattress return and donate it to a charity so it doesn’t go to waste.
How much does it cost to ship?
Shipping is free to the contiguous USA! Shipping charges will apply for orders to Hawaii or Alaska.
Does Puffy have retail stores?
Puffy sells exclusively online to provide the most convenient and beneficial experience for customers. We also offer a 101-night sleep trial so that you can test any Puffy product in the comfort of your own home.
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