Return Policy

Puffy provides all of its customers a complimentary 101 Night Sleep Trial, and that's because we are highly confident that our sleep system will be the best foam mattress you have ever tried.  So if you've been considering our mattress, order worry-free!  Better yet, if for some reason you don't believe the Puffy Mattress has provided you with the best sleep of your life, we will help you donate that mattress to a local charity and provide you a full refund!

It's a win win all around!  Either you will discover a new level of deep sleep with our Puffy Mattress, or, if you decide it's just not for you, you get to sleep easy knowing that your mattress wont go to waste!  It will be donated to a local or national charity to provide those in need with a comfortable bed that they can lay their head on!

If within the first 101 nights of sleeping on your new PUFFY MATTRESS you're not completely satisfied—for any reason—you may return it for a full refund. Please note, if we shipped your Puffy to Alaska, Hawaii or Canada and you return a product under our 101-Night Trial Policy, we will be unable to refund the shipping fees that you paid for the original delivery.

This policy is limited to one return per household per year, and it must be exercised directly with Puffy Mattress no later than the 101th day following delivery.

Puffy's 101-Night Trial Policy applies only to original purchasers of genuine Puffy Products which were purchased directly from the website at PUFFY.COM. The 101-Night Trial Policy may not apply, or may apply differently, to purchases of Puffy Products via other authorized distribution channels (currently only Amazon.com), or from any other (unauthorized) sources.