Question 1

Why visit a mattress store?

Accepted Answer

While visiting a mattress store gives you an opportunity to try a mattress, it’s not necessary when you shop with Puffy. Your conveniently packaged mattress is delivered to your door and includes free shipping and returns. In addition to a lifetime warranty every Puffy mattress and accessory includes a risk-free 101-night sleep trial so you can ensure it’s your perfect sleep match or your money back.

Question 2

How do I find mattress stores near me that sell Puffy mattresses?

Accepted Answer

If you don’t like the convenience and practicality of our free shipping and 101-night sleep trial, you can use our store locator to find mattress stores near you. You can further narrow your search with the filter tags to find a specific mattress model and try the Puffy Cloud Mattress, Puffy Lux Hybrid Mattress, Puffy Royal Hybrid Mattress or Puffy Monarch Hybrid Mattress in person.

Question 3

What are the benefits of buying a mattress from bed stores near me?

Accepted Answer

While trying a mattress in-store can seem necessary and helpful, it’s just as easy, if not easier, to order Puffy mattresses online with Puffy’s risk-free guarantee. Puffy’s in-house experts and customer service team are on hand 7 days a week to respond to any queries you may have and every mattress includes free shipping and a risk-free 101-night sleep trial.

Question 4

What’s the best way to test out a mattress at the store?

Accepted Answer

We recommend testing your mattress during your 101-night sleep trial so you can ensure it's the perfect sleep match over the course of 101 nights rather than simply lying on it briefly in a store.

Question 5

What is the best month to buy a mattress?

Accepted Answer

While different sources may recommend specific months to shop our goal is to always provide the best offer on puffy.com regardless of month or time of year. Shop now and find your perfect comfort match and great value all year round.

Question 6

Is the 101-night sleep trial valid when I buy a mattress from the store?

Accepted Answer

No. If you purchase a Puffy mattress from a retail store the retailer's warranty and return policy will apply. You would need to contact your local retailer to learn more about their sleep trial and return policies.

Question 7

How is the mattress shipped when you buy from a retail store?

Accepted Answer

Your Puffy mattress will ship via the shipping policies of your local retailer. All Puffy mattresses are rolled and packaged in our exclusive Puffy packaging.

Question 8

What is the warranty and return policy when I purchase a Puffy mattress in a retail store?

Accepted Answer

If you purchase a Puffy mattress from a retail store the retailer's warranty and return policy will apply. We recommend contacting your retailer of choice for specific details.

Question 9

What if I buy a Puffy mattress online or in-store, but I don’t like it?

Accepted Answer

Buy your Puffy mattress online from puffy.com and receive a risk-free 101-night sleep trial. If you’re not convinced it’s for you after at least two weeks, return it for a refund, no questions asked.If you purchase your Puffy mattress in-store from your local retailer we recommend contacting them directly to learn more about their specific sleep trial and return policies.

Question 10

How do I return my Puffy mattress?

Accepted Answer

If you buy your mattress online from puffy.com and aren’t convinced it’s for you after at least two weeks, contact our Puffy Support Team via email (support@puffy.com) to initiate the return process.If you purchase your mattress in-store from your local retailer please contact them directly to initiate the return process."
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6 reasons why people buy Puffy online.

Setup simplified.

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Made in USA.

Risk-free 101-night sleep trial.

Warranty. For life.

Free shipping. In 1 - 2 days.

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