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If you are not satisfied with your Puffy Mattress, you can return it within 101 Nights. We’ll schedule the mattress return and donate it to a charity so it doesn’t go to waste. We’ll even provide a full refund of the purchase price.
If the Puffy isn't the perfect fit for you, we want to ensure your return process is simple and easy. Just use the contact form below or email our support team - support@puffy.com - with your order number and we'll get your return started.
Shipping is free to the contiguous USA!
Shipping charges will apply for orders to Hawaii or Alaska.
In the event that you do not fall in love with your new Puffy mattress during your 101 Night Sleep Trial, you do not need to worry about paying for return shipping.
We will reach out to local charities in your area and set up a time for your mattress to be picked up from your home. In the event that we are unable to find a local charity that accepts mattresses, we will reach out to recycling centers.
Either way, you do not need to worry about any shipping charges!
The Puffy is our original 10" mattress that provides you with the perfect blend of comfort and support. The Puffy Lux is our specialized 12" mattress that adds a revolutionary new Plush Cloud comfort transition foam to bring you enhanced pressure relief. To find out more, please see our Puffy Mattress Comparison page here.
Puffy does not provide a mattress pickup service, however, most cities do provide a once a year free pickup of old mattresses/large items if you were to call your local sanitation department.
| Size | Puffy (lbs) | Puffy Lux (lbs) | Puffy Royal (lbs) |
| Twin | 29 | 35 | 45 |
| Twin XL | 30 | 37 | 48 |
| Full | 40 | 49 | 63 |
| Queen | 48 | 59 | 76 |
| King | 61 | 75 | 96 |
| Cal King | 61 | 75 | 96 |
| Size | Puffy Lux Hybrid (lbs) | Puffy Royal Hybrid (lbs) |
| Twin | 51 | 58 |
| Twin XL | 58 | 61 |
| Full | 75 | 74 |
| Queen | 83 | 94 |
| King | 114 | 120 |
| Cal King | 106 | 118 |
The original Puffy Mattress is 10" tall while our Puffy Lux Mattress is 12" tall, and our Puffy Royal is 14" tall.
The Puffy mattress has undergone years of research to develop, and is made with the highest quality materials. Both the Puffy and the Puffy Lux mattress come with a Lifetime warranty to cover you from any manufacturing defects such as mattress sagging and deep indentations. See our warranty page for more details.
Yes! All of our mattresses are compatible with your existing adjustable base or our full-featured, high quality Puffy Adjustable Base - click here to find out more.
| Size | Puffy | Puffy Lux | Puffy Royal |
| Twin | 39" x 75" x 10" | 39" x 75" x 12" | 39" x 75" x 14" |
| Twin XL | 39" x 80" x 10" | 39" x 80" x 12" | 39" x 80" x 14" |
| Full | 54" x 75" x 10" | 54" x 75" x 12" | 54" x 75" x 14" |
| Queen | 60" x 80" x 10" | 60" x 80" x 12" | 60" x 80" x 14" |
| King | 76" x 80" x 10" | 76" x 80" x 12" | 76" x 80" x 14" |
| Cal King | 72" x 84" x 10" | 72" x 84" x 12" | 72" x 84" x 14" |
| Size | Puffy Lux Hybrid | Puffy Royal Hybrid |
| Twin | 39" x 75" x 12" | 39" x 75" x 14" |
| Twin XL | 39" x 80" x 12" | 39" x 80" x 14" |
| Full | 54" x 75" x 12" | 54" x 75" x 14" |
| Queen | 60" x 80" x 12" | 60" x 80" x 14" |
| King | 76" x 80" x 12" | 76" x 80" x 14" |
| Cal King | 72" x 84" x 12" | 72" x 84" x 14" |
Your Puffy memory foam mattress will arrive in a box that measures 19" x 19" x 42". Your Puffy hybrid mattress will arrive in a box that measures 16” x 16” x 44”. Once you open it up, you can expect to receive the perfect size bed to fit your needs.
Puffy Mattress is designed to support up to 350 LBS per side of the mattress.
Everything in Puffy's mattresses, from the cover, to the border, to the foams inside, and even the shipping box are all made 100% here in the USA!
Because of their build and quality, our mattresses are able to be placed on most surfaces!
Puffy's mattresses are not available in stores and sold online only, however, you can try our mattresses risk free in your own home for 101 nights! If you don't absolutely love it, we can schedule a pickup and refund you your full purchase price.
The reason we don't offer our mattresses in stores is because it allows us to keep our operating costs low and pass the savings onto you! It's how we've been able to offer such incredible mattresses at amazingly low prices!
Puffy's mattresses are designed so that it would never need to be flipped over. You can, on occasion, rotate them 180 degrees, however it is not necessary.
There is no need to have a set-up team come out because the Puffy mattress will arrive compressed in a 42" x 19" x 19" box, making it MUCH easier to carry to your bedroom before opening!
We do not remove old mattresses. To remove your old mattress, contact a local donation center or simply call 1-(800)-GOT-JUNK and they provide pick up service for a small fee.
Most sanitation departments also provide 1-2 free large item pick-ups per year - you can try giving your local department a call to arrange a curb-side pick-up.
Puffy only comes in the 6 US standard mattress sizes:
A hybrid mattress is a combination of two types of mattresses. The Puffy Hybrid Mattresses are designed with a comfy blend of premium memory foam and foam encased contour-adapt coils. You will feel enhanced support for a uniquely customized sleep experience.
You will never need to flip a Puffy Hybrid Mattress. Our mattresses are layered to perfection and guaranteed to stand the test of time. We offer a lifetime warranty on all our mattresses for extra peace of mind.
Puffy memory foam mattresses only have foam layers whereas the Puffy Hybrids include both foam and coils. All-Foam mattresses tend to have superior motion isolation, while hybrids have more stability and edge support due to the coil base. Both options are supportive and cooling - the key difference is found in the level of contouring comfort you prefer.
The best thing about the Puffy Hybrid Mattress range is that they can fit on any bed frame - no box spring required!
The Puffy Foundation comes with headboard attachment parts to easily connect your headboard to your frame!
| Foundation Size | Dimensions |
| Twin | 39" x 75" x 15" |
| Twin XL | 39" x 80" x 15" |
| Full | 54" x 75" x 15" |
| Queen | 60" x 80" x 15" |
| King | 76" x 80" x 15" |
| Cal King | 72" x 84" x 15" |
| Puffy Foundation Size | Weight |
| Twin | 23.5 Lbs |
| Twin XL | 24.5 Lbs |
| Full | 34.5 Lbs |
| Queen | 38 Lbs |
| King | 44 Lbs |
| Cal King | 44 Lbs |
Yes, the Puffy Foundation will fit inside the Puffy Bed Frame, however, you do not need to purchase both as the Puffy Bed Frame already includes sprung slats to provide you with a foundation to place your new mattress on!
Yes, your order will include headboard attachment brackets to install a headboard to your Puffy Foundation.
If you've lost or misplaced your manual, download the digital copy here! - click here to download
Yes! The Puffy Adjustable Base is available now in a Full size! It is also available in Twin XL, Queen, and Split King sizes.
The Split King size can accommodate either a single King sized mattress, or 2 Twin XL mattresses for independent comfort!
Yes! The Split King Adjustable base combines 2 of our Twin XL bases together, side-by-side. The base can be used with 2 Twin XL mattresses and controlled completely independently from one another, or connected via our Synchronization Cable and used with a single King size mattress. The choice is up to you!
The Puffy Adjustable Base was designed to fit into the same size bed frame.
The Puffy Adjustable Base is designed so that it can be used one of two ways. It can be placed inside of a bed frame, or it can be used as a standalone base.
| Adjustable Base Size | Dimensions |
| Twin XL | 38" x 80" x 13.5" |
| Full | 54" x 75" x 13.5" |
| Queen | 60" x 80" x 13.5" |
| Split King | 76" x 80" x 13.5" |
The Split King Adjustable base combines 2 of our Twin XL bases together, side-by-side. The base can be used with 2 Twin XL mattresses and controlled completely independently from one another, or be used with a single King size mattress.
The Puffy Adjustable Base can support up to 400 lbs. The Split-King Adjustable base supports 400 lbs on each side.
The Puffy Split-King Adjustable Base can be used with one of two options:
Yes! You can pair up the two halves of the Split-King Adjustable Base using the included Synchronization cable which allows you to control both sides simultaneously. This allows you to use the Split-King frame with a single King size mattress!
| Adjustable Base Size | Weight |
| Twin XL | 99 Lbs |
| Full | 114.5 Lbs |
| Queen | 123.5 Lbs |
| Split King | 2 x 99 Lbs (197.5 Lbs) |
If your current mattress is an all foam or latex mattress, then yes, it will be compatible.
If you've lost or misplaced your manual, download the digital copy here! - click here to download
The Puffy Bed Frame can support up to 1000 LBS
| Bed Frame Size | Dimensions |
| Full | 58.5" x 82.5" x 51" |
| Queen | 64.5" x 87.5" x 51" |
| King | 80" x 87.5" x 51" |
| Cal King | 76" x 91.5" x 51" |
The height listed includes the height of the headboard - the height of the bed frame alone is 18 inches high.
The top of the Puffy mattress, while placed on the Puffy Bed Frame, is 24.5 inches tall.
The top of the Puffy Lux mattress, while placed on the Puffy Bed Frame, is 26.5 inches tall.
The top of the Puffy Royal Mattress, while placed on the Puffy Bed Frame, is 28.5 inches tall.
Yes! The Puffy Bed Frame is the perfectly spaced to fit the Puffy Adjustable base within it. All you have to do is remove the wooden slats and the slat support rails and you're good to go!
The Puffy Bed Frame includes a foundation in the form of sprung slats! These are a higher quality version than your typical solid/flat slats. They provide a slight spring like a box spring would instead of a solid flat surface.
Yes, the Puffy Foundation will fit inside the Puffy Bed Frame, however, you do not need to purchase both as the Puffy Bed Frame already includes sprung slats to provide you with a foundation to place your new mattress on!
| Bed Frame Size | Weights |
| Full | 133 Lbs |
| Queen | 143 Lbs |
| King | 165 Lbs |
| Cal King | 165 Lbs |
*Weights are for both the frame and headboard.
If you've lost or misplaced your manual, download the digital copy here!
| Puffy Pillow Size | Dimensions |
| Standard | 20" x 26" |
| King | 20" x 36" |
The foam filling in the Puffy Pillow is adjustable. It arrives full with a firm feel, you can remove as much as you'd like to soften/flatten the pillow to your preferences!
Both the Puffy Pillow cover and inner casing are washable, however, DO NOT WASH THE SHREDDED MEMORY FOAM.
Always take the removable cover and inner casing off (remove the shredded memory foam) and wash separately. Machine wash cold using the gentle cycle. Do not use bleach or fabric softener. Tumble dry low or air dry. Ensure both the removable cover and inner casing are completely dry before use.
The Puffy Body Pillow's dimensions are:
Washing the Puffy Body Pillow is easy. Unzip the outer cover and machine wash at home. You can dry the body pillow cover on low heat.
The Puffy Body Pillow is designed to help ease the pressure off the back and provide ultimate relaxation, whether you are sitting or sleeping. Hugging the Puffy Body Pillow like a side sleeper, and placing it between the knees, is a favored position that can assist with reducing back pain.
If snoring is an issue, The Puffy Body Pillow can be used to open the airways and keep the body in a side position. Sleeping on your side is said to be the best position to reduce snoring. Plus, the Puffy Body Pillow is hypoallergenic, so allergens won’t interrupt your sleep.
| Mattress Pad Size | Dimensions |
| Twin | 39" x 75" x 2" |
| Twin XL | 39" x 80" x 2" |
| Full | 54" x 75" x 2" |
| Queen | 60" x 80" x 2" |
| King | 76" x 80" x 2" |
| Cal King | 72" x 84" x 2" |
The Puffy Mattress Pad is 2 inches thick and has durable stretch pockets compatible with mattresses up to 15 inches in depth.
The Puffy Mattress Pad should be machine washed cold.
Wash the Puffy Mattress Pad in cold water on a gentle cycle only. DO NOT USE BLEACH. Do not dry clean. Do not iron. Tumble dry on low heat and make sure it is completely rinsed out and dry before use.
| Mattress Pad Size | Dimensions |
| Twin | 39" x 75" x 2" |
| Twin XL | 39" x 80" x 2" |
| Full | 54" x 75" x 2" |
| Queen | 60" x 80" x 2" |
| King | 76" x 80" x 2" |
| Cal King | 72" x 84" x 2" |
The Puffy Comforter should be machine washed cold.
Wash the Puffy Comforter in cold water on a gentle cycle only. DO NOT USE BLEACH. Do not dry clean. Do not iron. Tumble dry on low heat and make sure it is completely rinsed out and dry before use.
| Mattress Protector Size | Dimensions |
| Twin | 39" x 75" |
| Twin XL | 39" x 80" |
| Full | 54" x 75" |
| Queen | 60" x 80" |
| King | 76" x 80" |
| Cal King | 72" x 84" |
The Puffy Mattress Protector uses durable stretch pockets that can accommodate both the thickness of all Puffy's mattresses.
Wash the Puffy Mattress Protector in cold water on a gentle cycle. DO NOT USE BLEACH. Tumble dry on low heat and make sure it is completely dry before use.
Yes! The Puffy Topper's cover is removable and washable.
Wash Instructions: Wash zipper cover in cold water on gentle cycle. DO NOT USE BLEACH! Tumble dry on low heat. Completely dry before use.
The Puffy Blanket comes in three generous sizes. It's perfect for sharing, for use as a throw, or luxuriously soft comfort just for yourself.
Puffy Blanket Sizes include:
Yes! The Puffy Blanket can be used as a blanket in the bedroom and as a faux fur throw in the living room. The duel-feel faux fur and mink design will add velvety warm comfort to any room of the house.
Machine wash your faux fur Puffy Blanket at home. Just use cold water and wash it with similar colors. You can also tumble dry the Puffy Blanket on low heat.
Inner Blanket - Hand wash and only hang dry - DO NOT TUMBLE DRY
Duvet Cover- Hand wash, or machine wash, and hang dry - do not bleach - DO NOT TUMBLE DRY
Puffy Sheets can be washed and tumble dried at home. We recommend washing the bamboo sheets in cold water to help sustain the soft and silky feel. Wash after wash, Puffy Bamboo Bed Sheets will continuously cover you in comfort.
Puffy Sheet Sets are available in all sizes, including Twin, Twin XL, Full, Queen, King, and Cal King.
The Puffy Sheet set features a fitted sheet, flat sheet, and two pillowcases (1 pillowcase for the Twin and Twin XL). The Puffy deep pocket fitted sheet is perfect for mattresses between 10 and 15 inches deep.
Puffy Bamboo Sheets are safe for the entire family. Naturally hypoallergenic 100% bamboo fiber is soft, breathable, and dust mite resistant.
Puffy Sheets are also Standard 100 OEKO-TEX Certified. Every thread and component has been tested for harmful substances. This is the highest possible standard for textile quality and assurance.
Puffy Bamboo Sheets also contain antibacterial properties. 100% bamboo sheets absorb and evaporate moisture, minimizing the opportunity for bacteria to share the bed with you.
The Puffy Nightstand's dimensions are:
There is a Puffy Dog Bed for small, medium, and large dogs.
The Puffy Dog Bed is tough! Designed with an anti-tear and scratch-resistant cover, this dog bed is built to last.
The base of the Puffy Dog Bed is high-density 100% memory foam, which provides comfort, support, and breathability. The cover of the Puffy Dog Bed is a durable 100% polyester microfiber fabric, both soft yet strong so your pup can play and sleep well.
Many dog beds do not stand the test of time. The Puffy Dog Bed comes with a Lifetime Warranty. For as long as your dog enjoys sleeping on clouds, we cover your purchase.
Remove the cover of the Puffy Dog Bed and machine wash below 40℃.
YES! We offer great financing options through our partners at Klarna! When you get to the payment section during checkout, just choose the Klarna financing option. You will need to be approved first, but it's a quick and easy process! To learn more - click here.
If you are not satisfied with your Puffy Mattress, you can return it within 101 Nights. We’ll schedule the mattress return and donate it to a charity so it doesn’t go to waste. We’ll even provide a full refund of the purchase price.
If the Puffy isn't the perfect fit for you, we want to ensure your return process is simple and easy. Just use the contact form below or email our support team - support@puffy.com - with your order number and we'll get your return started.
Shipping is free to the contiguous USA!
Shipping charges will apply for orders to Hawaii or Alaska.
In the event that you do not fall in love with your new Puffy mattress during your 101 Night Sleep Trial, you do not need to worry about paying for return shipping.
We will reach out to local charities in your area and set up a time for your mattress to be picked up from your home. In the event that we are unable to find a local charity that accepts mattresses, we will reach out to recycling centers.
Either way, you do not need to worry about any shipping charges!
Do you need help choosing the perfect mattress or Puffy product or do you have questions about your Puffy Mattress order? Our Puffy customer service representatives are here seven days a week to assist you with all of your Puffy product questions.
Whether you're wondering about the set-up process, the comfort of the mattress, exclusive discounts and offers or how we make our mattresses, our representatives are prepared to give you as much information as you need to feel confident in your purchase. If you don't have time to make a phone call, fill out the form above with the details of your inquiry.
Contact us today so you can start sleeping better with a Puffy Mattress!
