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Expect best-in-class service from Puffy every step of the way. Track your order easily online. You can also contact our dedicated Puffy Support Team with any queries by phone at +1 (800) 430-8380, by email at support@puffy.com, or through chat.
Both mattresses and accessories are dispatched within 1 - 2 business days via FedEx.
Accessories will typically be delivered first followed by mattresses and then bases.
Information about the shipping dimensions and weight of Puffy mattresses can be found here.
Unfortunately, Puffy does not offer international shipping.
Shipping is always free!
Puffy provides FREE shipping to all 50 states of the USA including Alaska and Hawaii.
If you need to make changes to your delivery address, please contact the Puffy Support Team by email at support@puffy.com.