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4.8

Puffy CLOUD Mattress reviews.

Don’t take our word for it. See what real reviewers think about Puffy luxury.

Hear from our
community of satisfied Puffy sleepers.

Customer Reviews

Based on 6454 reviews
88%
(5648)
8%
(486)
3%
(193)
1%
(66)
1%
(61)
E
Emmi Graves
Game changer

This bed is a game changer. Our backs have been hurting for over two years. A family member recommended puffy to us and we figured let’s give it a shot. It’s been over a month and we have no back pain. Truly amazing! The pillows are also a must!

Hi Emmi, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

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Stacy
What is your preferred sleep position?: Combination
Do you share your bed?: Yes, with a partner and/or kids
Which mattress size did you purchase?: Queen
I'm a repeat Puffy mattresses buyer

I purchased my first Puffy Cloud king-size mattress in 2018 for myself and my husband and it is just as comfortable now as it was 5 years ago when we first received it. There is a slight depression in it where we each sleep after 5 years, but it is minor. I recently purchased two more Puffy Cloud mattresses in size queen, one for each of our boys. They are very happy with the mattresses. I also purchased two midnight foundations for each of the queen mattresses. They are very sturdy and well-made. There's a lot of room under the foundations. The foundations were easy to put together; I did it myself in just a few minutes each. My order shipped in two separate shipments: the foundations, sheets, and mattress protectors shipped first, and the two mattresses and pillows shipped several days later. I received the mattresses a week after I ordered them. The sheets are made in China, FYI. I chose Puffy because the mattresses are made in USA, which is extremely important to me. The pillows are filled with small pieces of chopped up foam and you can remove as much foam as you need to make the pillow the appropriate size for you. Pillows and mattresses have a slight chemical smell (foam) when they arrive, but that goes away after a few days. I was able to haul the mattresses upstairs by myself, but two people would make it a lot easier. I love that Puffy ships directly to your house and they have excellent customer service. Easy ordering/shipping and customer service are also very important to me, as it made it so easy to buy from them, rather than go to a store and transport everything home.

Hi Stacy, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

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Brooke Wendricks
Puffy mattress

Our mattress is the best mattress we ever purchased! It’s so comfy! And I know will last a long time of how good the quality is. It’s very thick and gives so much comfort to our sleeping ability! We also ordered a large puffy dog bed and our dog loves its. It’s very easy to wash and put back together! I highly recommend puffy! The sheets are awesome as well.

Hi Brooke, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

C
Charles Susmilch
What is your preferred sleep position?: Side
Do you share your bed?: No, I do not
Which mattress size did you purchase?: Full
Puffy review

Hi, I’m Chuck and I just got my Puffy a couple of weeks ago. I’m 76 years old and pretty set in my ways. I am a restless sleeper and for the sake of my partner I sleep alone. For some time now, maybe a couple of months, I had become unhappy with my existing matress. It was about 5 years old and just wasn’t comfortable. I was experiencing back and shoulder pain, and sleeping fitfully. So I began my search for a new matress! Wow, the matress world had changed a lot in 5 years. After a couple of weeks in local furniture stores and on line, I was pretty confused. And then I happened upon a Consumer Reports article on mattresses. And there popped up Puffy as #1. Well that was my final decision info, the more I learned about Puffy, the more convinced I became it was worth a try. Probably the final factor was the very reasonable policy regarding return of the matress if it just didn’t meet my needs.

So much for decision making, now how about the results. After a couple of weeks, I am tremendously happy with my Puffy decision. The company is very professional and very customer oriented.My order came quickly, probably a week from ordering. There was literally no time involved in getting the matress ready to use, there was no smell, which I know from my research can be a problem with many mattresses!

Sleeping on my Puffy is like a dream come true, it provides perfect support, it kinda molds itself to your body. I’m a side sleeper and the support is great on all parts of the torso.

A couple of idiosyncratic pluses, I was able to get a 10” high matress, this was important because thicker mattresses pose an issue for older persons, especially if they are shorter (I’m 5’8”). I know from my experiences trying out mattresses that a 14” mattress posed some logistical issues, I had to do a little jump up to get into bed! OK now but 80 is just around the corner. Also the fitted sheet for the Puffy had little instructions sewn in the side that said “bottom or top” and “side”. Saved me quite a bit of time!
Customer service seems like it would be nice, if there ever was a problem, haven’t had any problems so this is just speculation. They don’t bombard one with extra solicitations like so many companies do these days! Five stars for sure!

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Hi Charles, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

B
Brian Clark
What is your preferred sleep position?: Combination
Do you share your bed?: Yes, with a partner and/or kids
Which mattress size did you purchase?: King/Cal King
Luxurious high-end bed for reasonable price.

Puffy has fast delivery with great customer service and tracking. We were very impressed with how easy the setup was. We were able to enjoy the mattress on the first night with no order. We purchased the king medium firm. It came with amazing pillows that dramatically helped our necks and wonderful sliky hemp sheet that keep us cool. It also came with a slightly cushioned mattress pad to protect and cool. The mattress slept like a dream. I was never hot and it provides firm support while contouring to our bodies. We are able to rollover without getting stuck in the bed. Luxurious high-end sleeping at reasonable price. Highly recommended. Thank you Puffy.

Hi there, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

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Sydney French
What is your preferred sleep position?: Back
Do you share your bed?: Yes, with a partner and/or kids
Which mattress size did you purchase?: Queen
Most amazing mattress

I get the best nights sleep on this mattress! Im recommending it to everyone I know and I even bought my dog the dog bed

Hi Sydney, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

M
M.W.
What is your preferred sleep position?: Side
Do you share your bed?: Yes, with a partner and/or kids
Which mattress size did you purchase?: Queen
Excellent Purchase

Puffy had exceptional customer support and very attentive agents whenever there was a problem. Despite being memory foam, the mattress isnt too sinky. Very comfortable for side-sleepers like myself. The real winner for me was the set of bamboo sheets that came with it - super cooling and soft, really high quality. Overall a great purchase!

Hi Michael, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

R
Richard Pierce
Puffy Cloud Mattress Has Given Me What I Was Missing

The Puffy Cloud Mattress has given me what I was missing, a good night’s sleep. The Serenity Adjustable Base arrived first, then the mattress came 9 days later. When I laid down on my Puffy Cloud Mattress that night I was truly in the clouds. I sunk down just the right amount and turned on the vibrator in the Serenity Adjustable Base; I was in heaven. I was fast asleep in less than 10 minutes. When I woke up in the morning, I realized that I got a full night’s sleep. The Puffy Cloud Mattress had given me the great sleep I was missing. The Adjustable Base only took 20 minutes to set up. I highly recommend the Puffy Cloud Mattress if you want a good night’s sleep.

Hi Richard, we're so glad you're enjoying your new Puffy mattress and adjustable base, thank you for sharing with us!

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Emily Anaya
What is your preferred sleep position?: Side
Do you share your bed?: Yes, with a partner and/or kids
Which mattress size did you purchase?: Queen
Amazing

Best mattress, sheets and pillow set ever!!

Hi Emily, we're so glad you're getting better sleep, thank you for sharing with us!

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Pamela Claytor
What is your preferred sleep position?: Combination
Do you share your bed?: Yes, with a partner and/or kids
Which mattress size did you purchase?: Full
Puffy is Pure Perfection!

This is our 3rd Puffy purchase and we are so pleased with our purchases! This time we bought a full size and received the bedding bundle. Highly recommend!

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Hi Pamela, we're so glad you're enjoying your new Puffy mattress, thank you for sharing with us!

Our 5-star product reviews demonstrate the customer satisfaction that Puffy is known for. From our award-winning mattress collection to our bestselling bases, frames, and bedding, thousands of sleepers prefer Puffy’s cloudlike comfort.