Question 1

How does the 365-night sleep trial work?

Accepted Answer

Try your frame at home for 365 nights. Unopened returns are free. For an opened frame, Puffy can arrange free pickup for donation, or you can organize donation. Donation proof is required before a refund. Contact Puffy Support to begin; the full return policy explains eligibility and conditions.View Return Policy

Question 2

What makes the Kyoto design different?

Accepted Answer

Kyoto combines a broad, wood-look panel headboard with rounded top corners and a low platform. The grain adds warmth, the curves soften the outline, and the low foot rail lets your bedding remain the focus.

Question 3

Which finishes and sizes can I choose?

Accepted Answer

Choose Natural or Espresso in Queen, King or California King. Natural has a pale wood look; Espresso adds deeper brown contrast. Both finishes have the same low platform and rounded headboard design.

Question 4

Which mattress sizes can I choose?

Accepted Answer

Choose Queen, King or California King. The Size Guide lists standard mattress dimensions separately from approximate overall frame dimensions.

Question 5

Does the price include the mattress?

Accepted Answer

The price is for the Puffy Kyoto Bed Frame. Mattress and bedding are sold separately.

Question 6

How can I arrange help with assembly?

Accepted Answer

Optional Full-Service In-Home Setup & Assembly is available for an additional fee in select areas. Add it at checkout, then book a separate appointment after all items arrive.

Question 7

When will my order dispatch and arrive?

Accepted Answer

Your order dispatches in 1–2 business days. Dispatch means it leaves the warehouse; it is not the delivery date. See estimated delivery dates at checkout. Optional in-home setup is booked separately after all items arrive; fees and availability vary by location.

Puffy KYOTO Bed Frame

Create a Calm Bedroom

A Low, Clean Profile

Simple Lines, Rounded Edges

Rich in Natural Character

Check the Fit: Queen Frame Dimensions

Puffy KYOTO Bed Frame

LowLine™ Acacia Frame for an open feel

Rounded headboard for a softer look

Need Help Ordering?
Call Now

Puffy KYOTO Bed Frame

Puffy KYOTO Bed Frame

Puffy KYOTO Bed Frame

LowLine™ Acacia Frame for an open feel

Rounded headboard for a softer look

Full-Service In-Home Setup & Assembly

Need Help Ordering? Call Now

Puffy KYOTO Bed Frame

Need Help Ordering?
Call Now