Question 1

How does the 365-night sleep trial work?

Accepted Answer

Try your frame at home for 365 nights. Unopened returns are free. For an opened frame, Puffy can arrange free pickup for donation, or you can organize donation. Donation proof is required before a refund. The trial applies to original purchasers who buy directly from puffy.com. Contact Puffy Support to begin; the full return policy explains eligibility and conditions.View Return Policy

Question 2

What makes the Puffy Solace Bed Frame different?

Accepted Answer

SoftEdge™ Upholstered Design pairs a two-panel headboard with a continuous wrapped base. Rounded edges and visible fabric texture soften the outline.

Question 3

Which finishes and sizes can I choose?

Accepted Answer

Choose Ivory, a light cream tone, or Mocha, a deeper brown tone, in Queen, King or California King. Both share the same rounded upholstered design.

Question 4

Will my mattress fit this frame?

Accepted Answer

Choose the frame size that matches your mattress: Queen, King or California King. Ask Puffy Support to confirm mattress-support requirements against your mattress maker's guidance before ordering.

Question 5

Does the price include the mattress?

Accepted Answer

The price is for the Puffy Solace Bed Frame and headboard. Mattress, bedding, nightstands and room accessories are sold separately.

Question 6

How can I arrange help with assembly?

Accepted Answer

Optional Full-Service In-Home Setup & Assembly is available for an additional fee in select areas. Add it at checkout, then book a separate appointment after all items arrive. Contact Puffy Support for self-assembly guidance.

Question 7

When will my order ship and arrive?

Accepted Answer

Your order dispatches in 1–2 business days. Dispatch means it leaves the warehouse; it is not the delivery date. See estimated delivery dates at checkout. Optional in-home setup is booked separately after all items arrive; fees and availability vary by location.

Puffy SOLACE Bed Frame

Soft Curves, Calm Style

A Low Profile, a Finished Look

Soften Your Bedroom Style

A Closer Look at the Fabric

Check the Fit: Queen Frame Dimensions

Puffy SOLACE Bed Frame

SoftEdge™ Upholstered Design for a softer look

Rounded edges from headboard to base

Need Help Ordering?
Call Now

Puffy SOLACE Bed Frame

Puffy SOLACE Bed Frame

Puffy SOLACE Bed Frame

SoftEdge™ Upholstered Design for a softer look

Rounded edges from headboard to base

Full-Service In-Home Setup & Assembly

Need Help Ordering? Call Now

Puffy SOLACE Bed Frame

Need Help Ordering?
Call Now