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Sleep tight. 101 NIGHTS.
Risk-free.

Every single mattress, accessory, and bed frame includes a risk-free 101-night sleep trial.

SHOP MATTRESSES

How the MATTRESS TRIAL works.

Every Puffy mattress comes with peace of mind. Enjoy a 101-night mattress trial period so you can try your Puffy in the comfort of your own home.

Trial your mattress for at least 2 weeks. If you’re not satisfied with your award-winning mattress, you can return it for a full refund in three simple steps.

  • at-sign icon

    Request return.

    Email support@puffy.com with your order number.

  • shipping icon

    Return mattress.

    We will arrange a free
    and fast return.

  • refund icon

    Receive refund.

    Receive a full refund once the return is complete.

In addition to a risk-free trial process, we donate mattress returns to leading non-profits and charities wherever possible.


How the ACCESSORY TRIAL works.

Our 101-night sleep trial extends beyond mattresses to every luxury accessory in the Puffy store.

Take your time getting to know our bedding, bed frames, bedroom furniture, and more. In the unlikely event an accessory doesn’t work for you, you can return it for free within 101 nights.

FAQ

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Contact us. 7 days a week.

SUPPORT CHANNELS
Speak 1-on-1<br />with a Specialist.
Speak 1-on-1
with a Specialist.
Have questions?<br/>Let’s chat.
Have questions?
Let’s chat.
Send us an<br/>email.
Send us an
email.
Text for a <br/>special offer.
Text for a
special offer.
Text Puffy1 to +1 (833) 514-0644
WHEN TO REACH US
5:00 a.m. - 8:00 p.m. PST Monday - Friday 8:00 a.m. - 5:00 p.m. PST Saturday - Sunday