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How to UNBOX your PUFFY MATTRESS.

Once your award-winning Puffy mattress has been delivered to your doorstep,
you are 4 simple steps away from that luxury of ‘sleeping on a cloud.’

  • STEP 1 Open.

    Open the Puffy box and lay it horizontally on your bed frame.

  • STEP 2 Unroll.

    Slide out your rolled-up mattress, pull away the plastic sleeve, and unroll onto the frame.

  • STEP 3 Release.

    Open the airtight seal with the provided cutter and remove.

  • STEP 4 Relax.

    Let your Puffy expand for 2 hours for optimal cloudlike comfort, and enjoy your best sleep yet.

QUESTIONS?
We’ve got ANSWERS.

  • Is every Puffy mattress delivered in a box?

    Whether you purchase the all-foam Puffy Cloud Mattress, the bestselling Puffy Lux Hybrid, the ultra-plush Puffy Royal Hybrid, or the luxury-plush Puffy Monarch Hybrid, every Puffy mattress is carefully compressed into a conveniently compact box and delivered right to your door. Embrace the luxury of convenience and set up an award-winning mattress in minutes right where you need it, without the hassle of maneuvering an expanded mattress through your home.
  • How long does it take a Puffy mattress to expand?

    Not long at all. We recommend waiting at least 2 hours for the mattress to fully expand before you start enjoying the ‘sleeping on a cloud’ feeling that Puffy is renowned for. Read more FAQs.

Start your 101-NIGHT sleep TRIAL.

Contact us. 7 days a week.

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