Name: Puffy Royal Mattress
Brand: Puffy
SKU: puffy-royal-mattress
Availability: InStock
Rating: 5 (1651 reviews)

Question 1

How does your return policy work with the 365-night sleep trial?

Accepted Answer

Try your mattress for up to 365 nights to see if it's your perfect comfort match. If you decide your mattress isn't the right fit within 365 nights and have tested it for at least 30 nights, we'll schedule your free return and issue a full refund.Your mattress is donated to a charity as part of the return process. You can donate to a charity of your choice, or we will donate on your behalf. Contact us at support@puffy.com with your order number to initiate your return.Read our return policy for more information.

Question 2

What is the difference between Puffy mattresses?

Accepted Answer

The Puffy Cloud Mattress is our all-foam model. With 6 layers, it is 10" thick and has a balanced medium-firm feel.The Puffy Lux Hybrid Mattress is our most popular model, with optimal breathability and contour-adapt technology that is designed to help relieve tension at your pressure points. It has 8 layers and is 12" thick.The Puffy Royal Hybrid Mattress is infused with blended wool and cooling gel to minimize heat retention, providing full-body support that adapts to the contours of your body. It features an ultra-plush feel with 10 layers and is 14" thick.The Puffy Monarch Hybrid Mattress  is our premium luxury mattress, with a 16" profile and luxury-plush feel. Hand-tufted with alpaca wool filling, responsive latex, memory foam, and a coil base, it has a 12-layer design that delivers ultra-luxurious cooling, airflow, support, and pressure support.The Puffy Legacy Hybrid Mattress is our most advanced luxury mattress yet, hand-tufted with premium cashmere wool, horsehair fibers, and Talalay latex. With 14 layers and a 16" profile, it features an ultimate-plush feel that provides exceptional cooling, full-body support, and unmatched comfort.

Question 3

What does 'hybrid mattress' mean?

Accepted Answer

A hybrid mattress combines the features of a memory foam or latex mattress and a traditional innerspring mattress. Contouring foam layers typical of a memory foam mattress sit on top of individually pocketed coils that deliver the durable support typical of an innerspring mattress. This hybrid design ensures the ideal comfort balance for all sleeper types. This is especially true of the luxurious Puffy Royal Hybrid design.

Question 4

What base should a Puffy mattress have?

Accepted Answer

Your Puffy mattress works with any base, foundation, or flat surface. Whether you prefer the strong functionality of bed frames and box springs, the versatility of adjustable bases, or the coziness of floor sleeping.We offer a range of luxurious, supportive Puffy bed frames to help you sleep soundly all night long.

Question 5

What is a split head mattress?

Accepted Answer

A split head mattress includes a split head section, while the lower part stays unified. Available in queen and king sizes, it's ideal for couples using split adjustable bases who want independent head elevation. One sleeper can lift their head to watch TV or relax while the other remains in a flat position.

Question 6

What is the difference between a split king and a split head mattress?

Accepted Answer

A split king mattress consists of two twin XL mattresses for complete sleep independence. On the other hand, a split head mattress keeps the mattress in one piece but allows the split head area to be adjusted separately for both partners.

Question 7

Do you need an adjustable base for a split head mattress?

Accepted Answer

Though a split head mattress works with any frame, foundation, or base, pairing it with a split adjustable base enhances the functionality. However, even without a split base, it still provides the same comfort and support as our standard mattress sizes.

Question 8

What sets Puffy apart from other brands?

Accepted Answer

Puffy's award-winning range of mattresses stands apart for its cloudlike comfort and innovative design. With a 365-night sleep trial and lifetime warranty, purchasing with Puffy is risk-free. Experience truly better sleep with Puffy, or get your money back! You can also read more Puffy mattress reviews to explore why thousands of customers have switched to Puffy through reviews of our products in real homes.

Question 9

How often should you change your mattress?

Accepted Answer

The average mattress has a lifespan of between 7 to 8 years. Premium quality products, such as the Puffy, can last up to 10 years. If you've had your mattress for over 5 years and aren't feeling too comfortable, it might be time for a change. Every Puffy mattress comes with a 365-night sleep trial and lifetime warranty, so your purchase is truly risk-free.

Question 10

Does the Puffy mattress range sleep cool?

Accepted Answer

Yes. Puffy's advanced cooling gel-infused foam is designed for optimal airflow and temperature regulation during sleep, helping sleepers stay cool and comfortable throughout the night.

Question 11

Are the foams in the mattress CertiPUR-US® certified?

Accepted Answer

Yes. All Puffy mattress foams are made from CertiPUR-US® certified materials and are independently tested for quality. These foams are made without ozone depleters, PBDEs, TDCPP or TCEP ("Tris") flame retardants, mercury, lead, and other heavy metals, formaldehyde, and phthalates regulated by the Consumer Product Safety Commission. Puffy mattress foams also have low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million).

Question 12

What are the dimensions and weight of the Puffy mattresses?

Accepted Answer

Puffy's mattress range is available in all standard US sizes. For a complete breakdown of the Puffy mattress dimensions and weights, you can read more here.

Question 13

What is the weight capacity of the Puffy mattresses?

Accepted Answer

Puffy mattresses are versatile enough to work for every kind of sleeper. The twin, twin XL, and full mattress sizes can easily accommodate up to 350 lbs. Puffy's larger range of sleeping sizes, such as the queen, king, and California king sizes, can accommodate 350 lbs on each side of the mattress.

Question 14

How do you fix a sagging mattress?

Accepted Answer

Puffy offers long-lasting comfort through durable, high-quality materials that help maintain support for up to 10 or more years - typically outlasting standard mattresses. We provide a 365-night risk-free sleep trial so you can get a feel for our cloudlike comfort, with a full refund option if you're not satisfied or you experience sinking or sagging. Additionally, our lifetime warranty protects you against materials or workmanship defects that might occur during the lifespan of your mattress.

Question 15

How does the lifetime warranty work?

Accepted Answer

As long as you sleep on a Puffy, you're protected by our lifetime warranty, covering defects in materials and workmanship. Invest in your Puffy with confidence.

Question 16

What are my mattress financing options when purchasing from your website?

Accepted Answer

Our top-rated mattresses come with flexible financing terms that make upgrading your bedroom easy. With Affirm, you can pay from  for a brand-new memory foam mattress, for as low as 0% APR.

Question 17

Where are Puffy mattresses made?

Accepted Answer

All Puffy mattresses are designed and assembled with pride in the USA. We use the highest quality materials and processes to ensure you get premium-quality mattresses to sleep on.

Question 18

When can I expect my Puffy mattress?

Accepted Answer

You can expect your new mattress to be shipped within 1–2 business days of placing your order. Estimated delivery dates are shared at checkout and on the product page. Shipping with Puffy is free in the United States.

Question 19

How much does it cost to ship?

Accepted Answer

Standard shipping is free across all 50 states, and we ship your order within 1–2 business days. Full-Service In-Home Setup & Assembly is an optional service, available in select areas. Your price is shown at checkout.

Question 20

Does Puffy offer in-home setup and assembly?

Accepted Answer

Yes, as an optional service in select areas. Your order ships free as always, in 1–2 business days. Right after you order, our in-home service partner LoadUp emails you a booking link, and you can book your setup when everything has arrived. On the day, they set up your new mattress in the room you choose, assemble your adjustable base or bed frame if you ordered one, and take your old mattress, base, or box spring away.Check your ZIP code above to confirm coverage.

Question 21

How do I add Full-Service In-Home Setup & Assembly to my order?

Accepted Answer

Select it at checkout, where your price and availability are confirmed for your address. LoadUp will email you a booking link right after you order. Please wait until all items have arrived before selecting a time, as your order may be delivered in more than one shipment.

Question 22

How do you clean a Puffy mattress?

Accepted Answer

Remove all bedding from your Puffy Royal Hybrid Mattress before spot-cleaning. Do not remove or machine-wash the mattress cover. Spot-clean only with cool water and mild detergent. Blot dry with a clean towel, then allow the mattress to air-dry completely before putting the bedding back on.Want to keep your mattress fresh for longer? Pair your Royal with the Puffy Signature Mattress Protector for waterproof protection and luxurious cooling comfort.

Question 23

Does Puffy have retail stores?

Accepted Answer

Puffy has partnered with multiple large retail stores across the US. Use our store locator and feel the cloudlike comfort of our Puffy Royal Hybrid Mattress in person. You can even filter your search with the mattress model if you'd like to try our Puffy Cloud Mattress, Puffy Lux Hybrid Mattress, Puffy Monarch Hybrid, or Puffy Legacy Hybrid too.

Puffy ROYAL Mattress

Award-Winning Mattress for Back Pain

Silky-Smooth Comfort Through
Every Season

Zoned Back Support

Comfort You’ll Never
Want to Leave

Plush on Top,
Firm Support Below

Try Puffy Royal at Home
for 365 Nights

Discover 14" of
Ultra-Luxury Comfort

Settle Into
Cooler Sleep

Fewer Disturbances
From Your Partner

Free Luxury Accessories
With Your Mattress

Award-Winning Mattress for Back Pain

Puffy ROYAL Mattress

AI Summary of What Customers Say

Review Topics

Need Help Ordering?
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Puffy ROYAL Mattress

Puffy ROYAL Mattress

AI Summary of What Customers Say

Review Topics

Full-Service In-Home Setup & Assembly

Need Help Ordering? Call Now

Need Help Ordering?
Call Now